96c Casino Terms & Conditions — Please Read Before Use

1 General Terms & Conditions

By using the 96c Casino website or mobile application, you automatically agree to these terms and conditions. Once in effect, these terms constitute a legally binding agreement between you and us. Please read them in full before you start using the platform.

These terms and conditions apply to all services on 96c Casino — including slots, fish games, bingo, Sports Betting, and Live Casino. They apply equally to access and use of every section available on the platform.

96c Casino reserves the right to modify these terms and conditions, in whole or in part, at any time without prior notice. Continued use of the platform after any changes have been published will be considered your acceptance of the updated terms.

2 Account Registration & Eligibility

To open an account at 96c Casino, you must meet certain eligibility requirements. These conditions ensure that the platform is used only by qualified and appropriate individuals.

• You must be 18 years of age or older.
• You must provide genuine and accurate personal information — opening an account with false details is a violation subject to penalties.
• Each person may only operate one account. Creating multiple accounts (duplicate accounts) is strictly prohibited.
• Sharing your account with a third party or using another person's account is strictly prohibited.
• A valid email address and active mobile number must be provided at the time of registration.
• 96c Casino may request a national ID card, passport, or other government-issued document at any time for identity verification purposes.

96c Casino reserves the right to reject any registration application without providing a reason. In most cases, however, a reason will be given and users will have the opportunity to raise a complaint.

3 Bonus & Promotion Terms

96c Casino offers a variety of bonuses and promotional offers. Each bonus has its own specific terms that must be read before claiming. General bonus terms are outlined below:

• Welcome Bonus: New members will receive a bonus at a set rate on their first deposit. The bonus amount and terms will be listed on the promotions page.
• Wagering Requirement: A specified wagering requirement must be met before a bonus can be withdrawn. This is typically 20–30 times the bonus amount.
• Bonus Validity: Every bonus has a set expiry period. Any unused bonus will be forfeited once it expires.
• Game Restrictions: Some bonuses can only be used on specific games. This will be stated in the detailed terms of each offer.
• Reload Bonus: Returning members can receive a bonus on subsequent deposits. This is offered on a weekly or monthly basis.
• Cashback Offer: Cashback is offered on losses above a specified amount. Separate cashback terms apply.

Under 96c Casino's terms and conditions, 96c Casino reserves the right to modify, cancel, or suspend any bonus offer at any time. In any dispute relating to bonuses, the decision of 96c Casino shall be final.

4 Deposit & Withdrawal Policy

Transactions at 96c Casino are simple, fast, and fully secure. Our deposit and withdrawal processes follow internationally recognized security protocols.

• Read it. By registering an account, you also agree to our Privacy Policy. Deposits start from BDT 500.
• Supported Payment Methods: Mobile Banking, Nagad, Rocket, credit/debit cards, and net banking.
• Withdrawal Time: Processing is typically completed within 24–48 hours. Additional time may be required if verification is needed.
• Minimum Withdrawal: Withdrawals of BDT 1,000 or more are permitted.
• Identity Verification: KYC verification is mandatory for large withdrawal amounts.
• Same Method Policy: Withdrawals should be made using the same payment method as the original deposit.

Under 96c Casino's terms and conditions, any transaction suspected of involving money laundering or other suspicious financial activity will be suspended immediately and the relevant authorities will be notified. All transactions are recorded and may be investigated if required.

5 Responsible Gaming

96c Casino believes gaming should be a source of fun, not a solution to financial problems. We are committed to fostering a culture of responsible gaming.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: You may request to exclude yourself from the platform for a set period of time.
• Cooling-Off Period: Temporary account suspension is available upon request.
• Gaming History: Your gaming history can be viewed and reviewed at any time.
• Helpline: Our support team is always available to help with professional assistance for gaming addiction concerns.

6 Prohibited Activities

Certain activities are strictly prohibited under 96c Casino's terms and conditions. Any breach of these prohibitions will result in immediate account closure and legal action may be taken if necessary.

• Creating or operating multiple accounts.
• Opening an account using a false identity or forged documents.
• Abusing the bonus system or claiming bonuses through multiple accounts.
• Attempting unauthorized access to any software or system on the platform.
• Using automated software, bots, or scripts to play games.
• Using fraudulent methods against other players.
• Using funds obtained through money laundering or illegal means on the platform.
• Harassing, threatening, or abusing other users.

96c Casino uses advanced security technology to detect any suspicious activity. If a user is found engaging in prohibited conduct, the account may be closed immediately and the relevant authorities may be notified.

7 Account Closure & Suspension

96c Casino reserves the right to temporarily or permanently close any account under the following circumstances:

• Violation of the terms and conditions.
• If identity verification fails.
• Account inactive for an extended period (more than 12 months).
• If suspicious financial activity is detected.
• At the user's own request.

In the event of account closure, the process for refunding any remaining balance will be governed by the terms and conditions. However, if the account is closed due to prohibited activity, the balance may be forfeited.

8 Privacy & Data Protection

96c Casino takes your personal privacy seriously. We adhere to international data protection standards and your information is never sold to third parties.

To learn more about how your data is collected, stored, and used, please see our Privacy Policy Read it. By registering an account, you also agree to our Privacy Policy.

• All data is secured with 256-bit SSL encryption.
• Payment information is processed in accordance with PCI DSS standards.
• You may request deletion of your data, subject to applicable regulatory obligations.

9 Dispute Resolution

Any dispute or complaint relating to 96c Casino's terms and conditions must first be submitted to our customer support team for resolution. The support team will provide an initial response within 72 hours of receiving the complaint.

If the matter is not resolved through our support team, it will be referred to an independent dispute resolution body. As 96c Casino operates under a Curacao eGaming license, the regulations of that governing authority also apply.

10 Amendments & Effective Date

96c Casino reserves the right to update these terms and conditions, in whole or in part, at any time. For significant changes, notice will be sent to the registered email address or posted on the platform.

Updated terms take effect from the date they are published. Continued use of the platform after any changes means you have accepted the new terms. If you do not agree to the updated terms, you may request to close your account.

If any part of these terms is found to be invalid or unenforceable for any reason, the remaining provisions will continue in full force. These terms and conditions have been prepared in Bengali and the Bengali version shall be considered the authoritative text.